Who Can Get NDIS Transport Funding? Eligibility Criteria Explained

Table of Contents

The NDIS helps Australians with disabilities live independently and stay active in their communities. A key part of this is NDIS transport funding, which supports safe and reliable travel to work, study, healthcare, and social activities.

Many people across Melbourne wonder whether they qualify for this support. Eligibility depends on how your disability affects your mobility and whether other transport options are available. With the right NDIS core supports and capacity building supports, transport funding can help you access education, employment, and community life, complementing other supports such as assistance with self-care activities.

Understanding how NDIS transport funding works is the first step toward greater independence and confidence in daily travel.

What Is NDIS Transport Funding?

NDIS transport funding (sometimes referred to as the NDIS transport allowance) supports participants who cannot use public transport without substantial difficulty because of their disability. It provides a budget to help people travel for work, study, medical appointments, and social activities.

This funding sits within your NDIS Core Supports and works alongside other areas such as Assistance with Daily Life and Capacity Building. It covers the participant’s own transport needs, not travel costs for family members or carers.

Depending on your plan, it may cover private transport options like taxis or rideshares, community transport, or travel with a support worker. For more details on what travel costs are covered, read this guide Are Travel Costs Part of NDIS Core Supports? Find Out What’s Covered.

NDIS 2025 price guide

Who Is Eligible for NDIS Transport Funding?

You may be eligible for NDIS transport funding if your disability prevents you from safely or independently using public transport. This funding supports participants who cannot rely on family, friends, or public services for their essential travel needs.

To access transport funding, you must first meet the general NDIS access requirements (being under 65, living in Australia as a citizen/permanent resident/protected visa holder, and having a permanent and significant disability).

These are overall NDIS eligibility rules, not transport-specific criteria.

Once you meet the NDIS access requirements, the NDIA then looks at whether transport funding is reasonable and necessary, based on how your disability affects your ability to travel.

The NDIA assesses:

  • Whether you are unable to use public transport safely or independently
  • Your existing informal and public transport options
  • How transport supports relate to your goals and daily needs

For the latest changes, check out Breaking Down the Latest Changes to NDIS Funding.

How the NDIA Assesses Eligibility for NDIS Transport Funding

1. Mobility and Safety Challenges

Eligibility is based on how your disability affects your ability to travel. If you cannot travel independently or safely use public transport, you may qualify. This includes needing help to:

  • Navigate streets or transport stops safely
  • Manage long distances or complex travel routes
  • Access transport in different environments (e.g. unfamiliar areas)

2. Reasonableness and Necessity

The NDIA decides if the requested support is both reasonable and necessary to help you reach your daily goals. It looks at whether:

  • The funding will support work, study, or community participation
  • The cost is proportionate to your needs
  • Public or informal transport options are available

If family support or local transport cannot meet your needs, NDIS transport funding may be approved. For a deeper understanding, see NDIS 2025 Price Guide: Key Changes You Need to Know.

3. Participant Goals

Your personal goals strongly influence the level of transport funding you receive. The NDIS offers three standard funding levels, linked to your engagement in work, education, or community life:

  • Level 1: Up to $1,784/year — for participants increasing community access
  • Level 2: Up to $2,676/year — for part-time workers, students, or day program attendees
  • Level 3: Up to $3,456/year — for full-time workers or students unable to use public transport

Exceptional cases may receive additional funding if employment supports are part of the plan.

4. Alternative Supports

Before approving NDIS transport allowance, the NDIA reviews whether other options are available such as family assistance, community transport, or accessible public services. If these aren’t suitable or sufficient, dedicated NDIS funding may be provided.

5. Supporting Evidence

Strong evidence helps your application. You can include:

  • Occupational therapy or physiotherapy mobility assessments
  • Medical records outlining your disability and functional limits
  • Reports identifying safety or accessibility barriers

This documentation demonstrates that your transport needs are both reasonable and necessary.

ndis funding guide​

Types of NDIS Transport Funding Supports

The NDIS transport funding structure includes several options to support safe, independent travel in Melbourne and beyond:

  1. Private Transport Services: For those who can’t safely use public transport, private services (taxis, rideshare, or community transport) can be covered. This supports travel to work, study, appointments, or social activities, helping participants stay connected and independent.
  2. Support Worker Transport: Some participants need a support worker to drive or accompany them during travel. NDIS transport supports can fund this where it’s linked to your goals, such as accessing community programs or healthcare.
  3. Provider Travel and Transport Costs: When a provider uses their own vehicle to deliver supports, the NDIS allows them to claim reasonable travel costs (e.g., $0.99/km for fuel, tolls, or parking). These must be agreed to in your service agreement.
  4. Specialist Transport: For participants with higher mobility needs, specialist transport services include modified vehicles with ramps or wheelchair lifts. This ensures safe travel to work, education, or medical appointments.
  5. Public Transport and Other Schemes: The NDIS doesn’t pay for standard public transport fares, but considers state and territory subsidies or taxi assistance schemes. Some plans also include capacity-building supports for travel training, helping participants develop independent transport skills.
ndis funding guide​

NDIS Transport Funding Levels (2025–26)

Level

Annual Funding (Up to)

Eligibility / Typical Situation

Purpose and Coverage

Level 1

$1,784/year

Not currently working or studying

Supports community access and essential travel

Level 2

$2,676/year

Working or studying part-time (≤15 hrs/week)

Supports travel to work, study, or day programs

Level 3

$3,456/year

Working, studying, or job seeking ≥15 hrs/week

Provides consistent access to work, education, and health

Exceptional Circumstances

Above Level 3 (variable)

Complex mobility or employment-related needs

Tailored funding to maintain participation and independence

These funding levels help ensure participants can safely access community, education, and employment opportunities across Melbourne and surrounding areas.

How to Apply or Review Your NDIS Transport Funding

Applying for or updating your NDIS transport funding is straightforward when you’re prepared.

  • Discuss Your Transport Needs: At your planning meeting, explain how your disability affects your mobility and link your travel needs to daily goals like work, study, or community participation.
  • Provide Supporting Evidence: Include professional reports, therapy assessments, or proof of work/study attendance. These help demonstrate your eligibility.
  • Include Transport Goals in Your Plan: Clearly outline goals such as “attending work safely” or “increasing community involvement” to ensure transport supports align with your funding.
  • Request a Plan Review When Things Change: If you move, change jobs, or increase community activities, request a review so your funding remains appropriate.

For tips on making the most of your NDIS plan for therapy and allied health services, see How to Maximise Your NDIS Plan for Mobile Allied Health Services.

NDIS Core Supports

Common Questions About NDIS Transport Funding

Can I use NDIS transport funding for taxis, rideshare, or community transport?

Yes. If your disability prevents safe use of public transport, you can use your Core – Transport budget for taxis, Uber, or community transport.

Usually no, unless they’re registered as paid support workers under your plan and the travel is reasonable and necessary.

No. Your funding continues across locations. You can review your plan if your travel needs change.

Yes. You can combine NDIS transport supports with Capacity Building (e.g. travel training) or Core supports (e.g. a support worker assisting you during travel).

Understanding Your NDIS Transport Funding ​

If you’re unsure how your NDIS transport funding works or want to make sure your plan supports your goals, Roaming Therapy can help.

We’re a trusted NDIS service provider offering mobile allied health and therapy services across Melbourne and Adelaide, making it easier for participants to access quality care and support from home, work, or within the community.

Our experienced NDIS support coordinators can help you understand your transport funding, explain your Core Supports (such as Transport and Assistance with Daily Life), and connect you with the right allied health professionals to build confidence and independence in travel and daily life.

At Roaming Therapy, we believe support should move with you, flexible, personalised, and focused on helping you live life to the fullest.

Ready to review your NDIS transport funding? Contact Roaming Therapy today to speak with a friendly support coordinator and discover how our mobile therapy services can help you travel safely and achieve your independence goals.

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