Support at Home Services in Melbourne
Roaming Therapy is a trusted provider of Support at Home services in Melbourne, delivering government funded support at home for older Australians who want to live safely, comfortably, and independently in their own homes.
Through the Support at Home program, we provide flexible, person-centred in-home aged care services that adapt as your needs change, with transparent pricing, consistent support workers, and a strong focus on independence, safety, and wellbeing.
How To make a booking
Fill in our form
Fill in your details online in less than 2 minutes.
We will contact you ASAP
Our staff will call to verify your details and confirm your appointment.
We travel to your home
Sit back, relax and let our mobile physiotherapists visit you at home.
What is the Support at Home Program?
The Support at Home program is the Australian Government’s new in-home aged care system, commencing 1 November 2025. It replaces the Home Care Packages (HCP) Program and Short-Term Restorative Care, creating a simpler, more flexible way for older Australians to access government funded support at home.
The program is designed to:
- Help older people remain living safely at home for longer
- Match care and funding to individual needs through
- Support at Home classifications
- Provide clearer funding arrangements and simpler administration
- Offer greater flexibility as care needs change over time
Existing Home Care Package recipients will transition to the Support at Home program through coordinated support via My Aged Care. Roaming Therapy assists clients throughout this process to ensure continuity of care.
Support at Home Classifications
Traditional Home Care Package levels are replaced by Support at Home classifications, which:
- Are determined based on your assessed care needs through My Aged Care
- Allocate funding in quarterly budgets
- Allow unused funds to roll over in line with program rules
- Can be reviewed and adjusted if your health or circumstances change
This structure provides greater choice, flexibility, and control over how your Support at Home services are delivered.
Support at Home Services in Melbourne
Roaming Therapy provides a comprehensive range of Support at Home services in Melbourne, tailored to your individual goals, preferences, and daily living needs.
Who Can Benefit from Support at Home Services?
Our Support at Home services are ideal for older Australians who:
- Want to continue living safely at home
- Want to stay socially connected and active
- Require support with household tasks, meals, or transport
- Need help with daily living activities, mobility, or health management
- Prefer reliable, personalised, and consistent in-home aged care support
How the Support at Home Program Works in Melbourne
- Check your eligibility through My Aged Care
- Complete an aged care assessment to determine your support classification
- Choose Roaming Therapy as your Support at Home provider in Melbourne
- Begin receiving government funded support at home, tailored to your needs
- Regular reviews ensure your care continues to align with your goals
Eligibility for the Support at Home Program
To access government funded Support at Home services, you must:
- Be 65 or older (50+ for Aboriginal and Torres Strait Islander people)
- Be assessed via My Aged Care through an ACAT evaluation
- Be an Australian citizen, permanent resident, or eligible visa holder
Your ACAT assessment determines the appropriate support classification and services available.
Fees and Government Funding
The Support at Home program is primarily government funded, but client contributions may apply depending on:
- Your income and financial circumstances
- The type of services you receive
Clinical and allied health services are generally covered, while contributions may apply for personal care, domestic assistance, or optional lifestyle support. Roaming Therapy provides transparent pricing to help you maximise your Support at Home funding.
Managing Your Support at Home Services
You can choose how your Support at Home services are managed:
1. Self-management
Control how your funding is spent and which services you receive
2. Shared management
Roaming Therapy manages the budget and services while keeping you informed
Care plans are reviewed every 6–12 months, or sooner if your needs change.
Why Choose Roaming Therapy?
Support at Home Melbourne FAQ’s
Ready to speak
To our team?
Get Started with Support at Home Services in Melbourne
Roaming Therapy provides government funded Support at Home services in Melbourne, supporting older Australians to live independently with confidence and dignity.
We serve clients throughout Melbourne, with home visits at convenient times. Contact us today to discuss your Support at Home program options and create a personalised care plan that works for you.
Serving You in the Comfort of Your Home, Wherever You Are In Melbourne
Melbourne | Epping | Reservoir | Broadmeadows | Craigieburn | Sunshine | Werribee | North Melbourne | Bayside | Port Phillip | Stonnington | Glen Eira | Monash | Whitehorse | Knox | Maroondah | Cardinia | Yarra Ranges | Melton | Hume | Nillumbik | Whittlesea | Dandenong | Casey | Frankston | Mornington Peninsula | Kingston | Greater Dandenong | Lachlan | Wyndham
If you can’t find your location in the list above, please contact us — we’re here to help!
Let us support you in the comfort of your own home!